Frequently Asked Questions
DO I NEED TO BE ON SITE FOR MY APPOINTMENT?
No, we will coordinate with you or your client so you can go on with your day.
ARE THE PHOTOS AND VIDEO MLS COMPLIANT?
Yes, all of the photos & video material comes mls compliant.
HOW LONG DOES IT TAKE ?
A typical sized home can be completed in 45-90 minutes.
WHERE DOES THE 3D MODEL GO?
We provide a free property page to include in the MLS listing and all other real estate portals.
CAN I COMBINE WITH PHOTOS?
Yes, walkthrough videos, aerials and professional photography can be included.
WHAT KIND OF PROPERTY?
3D works with all property types including commercial space, multi-family and any other kind of enclosed dwelling.
DOES IT WORK FOR EXTERIORS?
Yes, we can capture exteriors on the ground and in the air. Aerial drone footage is a perfect compliment to 3D.
Frequently Asked Questions
WHAT CAN I EXPECT FROM AN AEC DRONE SERVICES INSPECTION?
Actionable data, high-resolution pictures, 3D cloud point file a detailed written summary by the telecom expert pilot. Hangars’ exclusive software platform with a work package to review.
WHY ARE DRONES/UAVS A SAFE AND PRACTICAL CHOICE FOR MY BUSINESS?
UAVs are a faster, safer, and more cost-effective way to inspect your assets. A UAV inspection adequately executed by a trained pilot can accomplish in hours what a traditional inspection might discover with two climbers in a day. It’s a safe, efficient, and cost-effective choice as a place to start your facility investigation. You also get excellent documentation and can return to the site visually in seconds.
WHAT CERTIFICATIONS DO YOU WORKERS HAVE?
All pilots have FAA Part 107 licensing plus significantly enhanced training. Also, all our Performance Partners are members of the NATE. That makes their voluntary tower training the most advanced in the industry. Tower Safety UAV Tower / Structure Certification Training. Infrared Training Center sUAS Level I Thermography Certification
ARE THE DRONE PILOTS TRAINED?
Yes, our UAV Operators are all trained above and beyond the FAA’s Part 107 requirements. Most people stop at Part 107; that’s where we begin. Our pilots all receive specialized training from Tower Safety that exceeds government standards and is tailored specifically for tower inspection flights.
WHAT DO YOUR PILOTS KNOW ABOUT TELECOMMUNICATIONS TOWERS?
A lot! Our professional operators already have careers in the telecommunications industry. They climb towers. They know what they’re seeing. If they’re not flying, they’re working on the wireless. This separates us from many competitors who use pilots who fly for fun but don’t have specialized skills or practical knowledge.
Standard Flight Instructions
In order to ensure the assets our pilots provide are consistent and of a high-quality, they are provided with a standard set of instructions:
Standard Shot List:
Images will be taken at 100' and 350' from the cardinal directions (N, NE, E, SE, E, SW, W), pending FAA height restrictions
Panoramas will be taken at 100', pending FAA height restrictions
Videos are captured from a multitude of different angles and altitudes to provide multiple perspectives of the property.
Standard Weather: The flight date will be set for the next clear or partly cloudy day (Less than 50% cloud cover). However, you can select from the following weather requirements:
Up to 10% cloudy (clear and sunny)
Up to 50% cloudy (partly cloudy)
Up to 100% cloudy (mostly cloudy)
Standard Time: The flight time will be between 11AM-2PM for optimal lighting conditions. If you would like to request a specific time frame, please include that in the special notes when placing the order. Flights completed outside the 11 AM - 2 PM time frame may be subject to harsh shadows or glare, as the sun will be lower in the sky.
Please note that a 10% cloudy (clear and sunny) requirement may lead to an extended timeline for the order as the pilot may need to wait for weather to cooperate.
Note: If you are to have special flight specifications for our Pilot, we request that you provide as much detail as possible to reference when submitting your Mission request.
For specific requests around preferred time and/or day, we will do our best to accommodate. However, we ask that you reference a select timeframe rather than stages of the horizon (ex: twilight, dusk, sunrise, etc.) as these are open to loose interpretation.
Additionally, if a property will require the Shopping Center Shot List, or if the mission is for a lot larger than 100 acres, you may be asked to authorize additional charges.
For most customers, we recommend "Blue skies preferred" option, which will give you the best balance of a quick flight (48 - 72 hours after the flight is scheduled depending on weather) and blue skies. This option is typically great for customers in real estate and construction. We pass along these instructions to the pilot assigned your Mission who will visit and fly your site on the soonest clear or partly cloudy day (up to 50% cloudy).
Should it ever occur that you are unsatisfied with the quality of your assets, we will do our best to reprocess the data and improve quality immediately upon request. If you are still unsatisfied with our team's revisions, we will re-fly your project on an as needed basis. Contact firstname.lastname@example.org if there are any quality concerns.
How It Works
Tell Us About Your Project
Describe your project and tell us what kind of material you want to be captured.
We'll Schedule a Flight
After confirming your project details & requirements, we’ll send a pilot to your specified location, wherever it is you need us.
Download Your Aerial Imagery
We will share your drone photos and videos with you and make them available to download within 24 hours in most cases..
Get a Quote
Whether you’re managing job sites, subcontractors, or clients, our drone-based solutions deliver a flexible, cost-effective way to add aerial intelligence to your project management toolset.